Q: What is textcrack.com ?

A: textcrack.com is a texting platform site that allows users to communicate with other users that are on the site through text messaging. It can be used on any mobile phone and allows for safe and secure communication.

Q: How do I get started?

A: Before you can start texting, you will need to verify your mobile phone number following these steps:

  1. Select a user on the site
  2. Enter in your number on the form that appears on your phone
  3. Agree to the terms & conditions by checking the box
  4. Click on submit
  5. Retrieve the verification code that was sent to you from the Text Crack admin via text message
  6. Enter the verification code into the form on the site

Q: I didn't get a confirmation code.

A: Please contact Support and provide them with your phone number and carrier's information.

Q: Why do I need to buy credits to text other users on the site?

A: These credits ensure safe and secure communication between users of our site.

Q: How do I buy credits?

A: You can buy credits from http://www.textcrack.com/buy or by texting "Buy" to the admin number on your mobile phone.

Q: How do I buy more credits?

A: To buy more credits either go to http://www.textcrack.com/buy or text "buy" in your mobile phone.

Q: How do I know when I'm running low on credits?

A: Text "Balance" to the admin number.

Q: How do I update my credit card information?

A: Go to http://www.textcrack.com/buy . You will need to select a package, click continue, and then enter your billing and new credit card information.

Q: Is there a shortcut to buying credits or get help?

A: Yes. To buy more credits simply text "buy" or for help text "help".

Q: How do I use my credits that I have purchased?

A: To use your purchased credits, find a user that is on the site, click on their picture and you will be connected to start texting. Once you are connected, you will receive a text message confirming your connection with the user.

  1. 1 credit is equivalent to 1 text message

Q: What is 1 credit equivalent to?

A: 1 credit is equivalent to 1 text or picture text message.

Q: What are the text commands?

A: The commands are:

  1. HELP: For assistance
  2. BUY: To buy credits
  3. STOP: To end your conversation
  4. START: To re-start you conversation
  5. BALANCE: To check you credit balance

Q: How do I end a conversation with a user?

A: To end your texting conversation with another user, text the "stop" command.

Q: How can I have another conversation with another user?

A: Go to the site and find another user you wish to text with. Click on the user and you will be connected to start texting.

Q: How do I re-start a conversation with a user I previously texted with?

A: To re-start your conversation with a user that you were previously texting, simply text the "start" command to their phone number.

Q: How do I sign up for an account?

A: The site does not provide an account for users as it a texting based platform and does not require an account to be created.

Q: How do I upload my photo to my profile?

A: There is no profile for you to upload a photo to. However, you can send your picture to the user you are texting with.

Q: What will the billing show up as on my bank or credit card statement?

A: Due to all of our billing processors being third party companies, we have no knowledge as to what the transactions will state on your billing statement. We assure you that all of our billing is done discretely.

Q: Why are my purchase attempts declining?

A: More than likely the declines are coming from your bank or credit card company. Please contact them for more information.

Q: I have a question about a charge I see, who do I contact?

A: For inquiry about a charge or any billing related concerns, please call the phone number that is indicated next to your charge billing descriptor or contact support via the site with your concern(s).